What does an extraordinary Client Executive III, Biller Solutions do? As a Client Executive III within our Biller Solutions team, you will be the primary contact for the client?s executive and/ or senior level managers. You will be responsible for managing, fostering and growing Fiserv?s relationship with key executive decision makers and influencers at assigned clients to build customer loyalty and increase revenues. You will be managing approximately 10 utility accounts in the Texas region. You will focus in two areas: Relationship Management Business Development/Sales To be successful with the above you will need to: Conducts regular status and strategy meetings with the customer's senior management team to understand their needs and link them to Fiserv?s product/service strategies. You will be viewed as the client advocate internally to direct resources and activities within the Fiserv organization. We need you to effectively communicates the ?voice of the customer? across various functional areas. In addition, you need to be responsible for client satisfaction and revenue and transaction growth, with a focus on profitability improvements aligned with Fiserv?s objectives. Serves as an industry authority (Online Strategy), including communicating meaningful industry trends and best practices to clients that ultimately build demand for Fiserv?s products and services. Responsible for identifying and capitalizing on expansion opportunities within existing accounts and up-selling products/services, selling new/add-on Fiserv solutions, and capitalizing and assisting in cross-business unit sales efforts. Carries an individual sales goal and ESS goal. You will creates Biller Solutions account plans that will set strategic direction, establish up-tier relationships within client accounts, and drive the business; collaborates and provides input on Enterprise plans where applicable. We want you to be responsible for proactively conducting analysis of clients? business metrics to optimize product activity that will drive value for our external customers. You also need to be able to create effective forecasting and budgeting of key metrics for assigned customer accounts. Drives and leads contract renewal process for client contracts and maximizes return for Fiserv. Qualifications for consideration High School degree 5 + years within Account Management in a business-to-business environment with a focus on strategic account planning including forecasting experience. 3+ years in a quota driven role 3+ years with a focus in Biller solutions products Ability to travel 40% Preferred qualifications for consideration: Prior experience within the financial services industry Bachelor's degree About the business: The Biller Solutions business encompasses the broadest array of bill presentment and payment services in the industry delivered through web, mobile, telephone and walk-in channels. At Fiserv you will be part of a highly skilled and consultative sales organization that puts the client first in solving complex business problems. Our customer centric sales model, Fiserv Way of Selling, is focused on finding award-winning solutions that truly meet our client?s needs. Our sales teams lead by example and continually strive for excellence. We are very committed to developing and hiring talented sales individuals and we celebrate success through our quarterly recognition programs and our annual Pinnacle trip. In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today ? financial services at the speed of life. With 24,000 associates, we help more than 12,000 clients worldwide create and deliver solutions to enable today's consumer to move and manage money with ease, speed and convenience. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE? 500 company and one of FORTUNE Magazine World?s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet. Explore the possibilities of a Sales career with Fiserv and Find Your Forward with us. Fiserv is an Equal Opportunity Employer/Disability/Vet. Associated topics: fiduciary, finance, financial planner, financial professional, financial service, investment, investment analyst, risk management, securities, stock broker
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